Last Updated: 26/10/23

Welcome to The Wise Clothing's Refund Policy. We are dedicated to ensuring that our customers have a satisfying and convenient shopping experience.

Eligibility for Refunds: If, for any reason, you are not entirely satisfied with your purchase from The Wise Clothing, we're here to help. Our refund policy is designed to be fair and accommodating for both our
customers and our business.

Refund Requests: To be eligible for a refund, please ensure the following: Your refund request is made within 14 days of receiving your order. The item is in its original packaging. The item is unworn, unwashed, and undamaged. The original labels are still attached.

Refund Process: To request a refund, please contact us at contact@thewiseclothing.nl with
your order details and the reason for your refund request. We will review your request and respond within 1-3 working days.

Refund Amount: If your request is approved, we will initiate a refund to your original method of payment. You can expect the credit to appear in your account within a certain number of days, depending on your payment provider's policies.

Shipping Costs: Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges: We do not offer direct exchanges. If you wish to exchange a product, please return your purchase for a refund and place a new order for the desired item.

Contact Us: If you have any questions about our Refund Policy, please contact us by email: contact@thewiseclothing.com

This Refund Policy is part of our Terms and Conditions and Privacy Policy.