FAQ

Do not hestitate to contact our customer service if you have any further questions

General:

What does The Wise stand for?
We believe in timeless design and conscious living. Our collections — from clothing to candles and journals — are created to inspire a mindful lifestyle.
How can I stay updated?
Subscribe to our newsletter to receive updates on new collections, exclusive offers, and lifestyle inspiration.

Orders & Shipping:

How can I order?
Shop directly through our website. Add your favorite items to your cart and follow the easy checkout steps.
Do you ship internationally?
Yes we ship to a varies of regions and hope to expand even more in the near future.
How long does delivery take?
Most orders arrive within 1–4 business days. Delivery times may vary depending on our shipping partners.

Returns

Can I return or exchange an item?
Yes, returns are possible within the conditions stated in our Return Policy. We do not offer direct exchanges, but you can choose a refund or store credit.
Are returns free?
No, return shipping costs are the buyer’s responsibility. This helps us encourage more mindful purchasing.

Sustainability

What makes your products sustainable?
We focus on mostly natural materials, small-scale production, and long-lasting quality — always made with care for people and the planet.